General Policies
Check In: After 4 pm*
Check Out: Before 11 am*
*Cabins are self check-in. Check-in is any time between 4:00 pm and 10:00 pm unless other arrangements have been made. The door will be left unlocked for you, and the key to your cabin will be inside. Early check in's must be approved by management ahead of time. When checking out please leave the key inside the cabin and the door unlocked.
*Late check outs may incur additional charges.
Rates
All rates are based on a two-night minimum and double occupancy. One night only rentals will incur an additional charge of $20.
Reservations
We require a credit card number to hold your reservation, at which time we will e-mail a confirmation to you. We will run your credit card automatically for the balance of your stay when the reservation has been confirmed. You must be at least 21. All prices are subject to change without notice. Each cabin has a strict maximum occupancy, addition persons over the maximum occupancy will not be allowed. Currently the local tax rate is 3%.
Booking Through Agents
It is up to the consumer to confirm what property you are staying at, type of unit, how many people it sleeps, configuration of beds, whether it has a ladder to a loft, has kitchen or kitchenette, how accessible it is to you, date, price, taxes and that you understand our cancellation policy. Cancellation must be made directly through Serenity by the Sea Cabins, not an agent. We are not liable for incorrect information given to you by any agent or person other than Serenity by the Sea Cabins.
Cancellation
Our cancellation period is prior to 30 days before arrival less a $25 administrative fee. After that time we do not refund. If you book less than 30 days and cancel there are no refunds. If you have made your reservation through an agent please be aware of our cancellation policy as posted on this website. You will receive an email confirmation to ensure all dates are correct and reservation is confirmed. Make sure the accommodations described are what you reserved. Please feel free to contact us if you have any concerns or questions.
Smoking - Cannabis, Vapes or Cigarettes
We are a cannabis friendly property. However, smoking of any kind is never allowed inside our cabins. Evidence of smoking may incur a cleaning/damage fee of up to $250. If you do smoke please keep a respectful distance from the cabins and other occupants, and please, dispose of your smoking litter properly.
Quiet Time
Please respect your fellow vacationers and neighbors. Quiet time 11 pm through 7am.
Parking
Each cabin has space beside it for 1 vehicle. If you have visitors please ask them to park on the street. We do not have space for boats or RV's.
Pets
We have arguably one of the best beaches for playing with your dog just a short walk from the cabins. Your four legged friend might love Lowell Point even more than you! We know our dog Nika loves Lowell Point!
Serenity by the Sea Cabins is currently dog friendly, but we do have a few rules.
While we are currently dog-friendly and we would like to remain that way so we ask that you keep your pets off the beds and furniture and on a leash while outside on our property. We have recently had guests that are allowing their pets on the bed and futons. This causes excessive cleaning procedures to remove pet hair from the linens/furniture. Please be respectful of the guest that follows you so we don’t have to stop allowing pets.
No Pets unless pre-approved by calling or emailing management,
Approved pets $20/dog per night.
We donate a portion of our proceeds to Save Our Seward Pets, a local organization supporting our local animal shelter.
Clean up after your pet.
Shovels are always rent free.
Pet's must be leashed at all times when on property.
Pet’s must be crated while sleeping in cabin.
Pet's are never allowed on the beds or furniture.
Pet's are never allowed to be bathed in our cabins. If you dog happens to get very dirty we will happily loan you a hose to wash them off outside.
Please bring along your own towel to dry your pets on rainy days (which we have a lot of) before they enter the cabins.
Pet must never be left alone in the cabins.
Ask us about local pet walkers!
Damage/excessive smells/clean up may incur additional charges.
Ask us about bringing your favorite furry friend! 608-632-9113 or [email protected]
Special Notes:
Each cabin has a steep ladder type stairway accessing the loft. This access is not appropriate for small children or people with limited mobility.
This is Alaska, things happen, mother nature can and does sometimes interfere with travel plans. We highly recommend that you purchase travel insurance or check to see if your credit card company provides coverage for unforeseen incidents.
Cooking In Cabins:
While we do allow cooking in the cabins we ask you to please be considerate of the guests to follow you and refrain from cooking fish in the cabins. Cooking fish in the cabins leaves an unpleasant odor which is very hard to remove. Excessive odors may incur a cleaning/damage fee of up to $250. We provide a very nice gas/charcoal grill in the outside community area for cooking. Fish always tastes better cooked on the grill.
Fish:
We know that many of you love to fish, we do too. As stated in the cooking in cabins paragraph please be considerate of the guests to follow you and do not clean fish in the cabins or on the property. There are fish cleaning stations locate in many locations at the small boat harbor. Please keep smelly fishing clothes/gear/boots/coolers out of the cabins. Excessive odors may incur a cleaning/damage fee of up to $250.
Linens:
Our policy is to change the bed linens every five days unless requested otherwise. Towels are changed every three days or upon request. If you require additional linens please let us know. Also the pillows with shams are for decorative purposes only. Please do not use for sleeping. Extra sleeping pillows can be provided upon request.
Being Green:
Please place plastic, aluminum cans, glass, and cardboard in the recycle container provided in your cabin.
We would appreciate it if you would please turn off lights and turn the heat down when leaving your cabin.
Shoes/Boots:
Please observe the Alaskan tradition of removing your shoes/boots upon entering your cabin.
Damages/Cleaning Fees:
Damages, including stains that can not be removed to the cabins/contents/bedding will be billed for the cost of replacement. The need to do excessive cleaning and/or deodorizing as a result of your stay could result in additional charges. Please be respectful of the guests that will follow you so that they may have an enjoyable stay as well.
Parking :
We have limited space so please, 1 vehicle per cabin. No RV's or boats.
Information:
You will find a binder located in your cabin that will have important additional information. Please take a moment to go through it.
Acts of Nature:
We will not be liable or responsible nor will we give refunds for Acts of Nature, including, but not necessarily limited to, earthquakes, adverse weather, fires, explosions, floods, other natural catastrophes, road conditions, utility outages.
We strongly encourage travel insurance.
Thank you for choosing to stay with us!
We are here to make your stay as safe, comfortable, fun, relaxing and as amazing as possible. If there is anything you need or want to know, please don't hesitate to call. Welcome to Alaska!